Customer Comments

Please review us:

We value your feedback. Please leave a review for Fred F Collis & Sons at Facebook or Google.  We strive for five-star service. If we have delivered anything but that, please contact us directly at (315) 768-2323 or contact us through the website so that we may address your concern.


5

"Always a positive experience with your company. Installation was quiet and quick. Appreciate how a new furnace was installed and clean up was so thorough, no one would have known. Also appreciate how personable staff were prior, during and after the installation. Would recommend more training for installers in regards to wireless thermostat, as I had to learn how to use and configure on my own."

M.S. - Whitesboro, NY


5

"Excellent workmanship. Very professional."

J.C. - Rome, NY


5

"Very pleased! Very professional and patient with all my questions! And thanks for the cookies!"

F.G. - Utica, NY


5

"We were extremely satisfied in all ways!!"

J.S. - Mohawk, NY


5

"The best in all they do."

N.R. - Clinton, NY


5

"Excellent company- salespeople and workers. Very neat. "

M.S. - Utica, NY


5

"I have a fireplace, furnace, central air, and oil delivery from Collis- the are the best!"

S.T. - Little Falls, NY


5

"From the reception staff, to the salespeople, to the service and installation personnel, everyone at Fred F. Collis and Sons is courteous, helpful, and very professional. Paul did a great job helping my wife and I choose our new heating system. The installation was done in a timely manner. It was clean, tidy, and again, very professional. The new furnace merged perfectly with our existing air condition and as a result, our A/C has never worked better! Durwood, Cory, and the installation crew even took care of some existing issues with our air conditioning! There are suppliers who will quote a lower price for the work. But price is what you pay and value is what you get in return. Fred F. Collis and Sons provides value in spades! I look forward to working with the staff at Collis' again to address issues with our Rinnai hot water system installed by another supplier. "

M.J. - Boonville, NY


5

"Jody and Durwood arrived when scheduled, and after a brief chat and our tour of the areas they would be working, got right to work. They performed in a professional manner, and obviously had excellent training in their jobs. They both had thorough knowledge of the system they installed. After installation, they showed us the proper use of the remote controller, and the unit. We are very happy with every aspect of the purchase and installation of our unit."

M.Y. - Utica, NY


5

"It was a joy to do business with you. I hope to see you again it the near future when I decide to have a tank-less water system installed in the coming year,, again thank for your professionalism."

C.K. - Rome, NY


5

"This is the second time using your company and products. Very satisfied! Thank you."

M.S. - West Edmeston, NY


5

"Stress free and confident!"

T.M. - New Hartford, NY


5

"Salesperson and all mechanics very helpful, especially Mark. "

M.W. - New Hartford, NY


5

"I have been in the construction trades work since 1978 and these people were first class. (I recognize quality when I see it.)"

J.B. - Rome, NY


5

"Service people were very nice and informative. Would always recommend your company. "

F.L. - Utica, NY


5

" I couldn't say enough good things about Mike, your salesman, and the guys working in my home. Mike is the reason I chose to go with Collis and not not even entertain another quote from another company. The guys working in my home were very thorough and passionate about what they do. I have and will continue to endorse your company. "

P.M. - New Hartford, NY


5

"We were absolutely thrilled with our oil to gas conversion experience. From our first conversation with Mike, to the expertly detailed and clean installation, your entire team treated our home like their own and established a customer for life. Thank you. "

M.S. - Utica, NY


5

"The job was well done. Everyone was friendly and knew their job. "

M.C. - Utica, NY


5

"Prompt, experienced, professional, and knowledgeable about product. Thank you for the cookies - yum! yum!"

M.T. - Utica, NY


5

"Wonderful, competent, professional but friendly. "

J.C. - Utica, NY


5

"We called you because we wanted the job done right."

D.F. - Ilion, NY


5

"Thank you to Paul for quickly arranging the installation. He is always kind and helpful to my family. We may have to find another project for your company, since we find Carey and Billy such a pleasure to have in our home! Thank you to everyone at Collis."

D.F. - Sauquoit, NY


5

"Your firm was excellent to do business with."

E.B. - Cooperstown, NY


5

"I could not be more pleased with the installation of my new furnace. Thank You!"

M.B. - Clinton, NY


5

"From Mike to explain to Chris to service it and the guys who put them in and duct cleaning, awesome, great, thank you all! God bless you all! "

B.M. - Herkimer, NY


5

"To Collis Company: To awake to no heat is scary when disabled! All associates treated me like family (can't ask for more!). "

M.N. - Whitesboro, NY


5

"Great company - great personal service."

D.S. - Whitesboro, NY


5

"Mike was phenomenal. He took the time to explain our options. Jason went above and beyond to make sure the vents were clear during snowstorm "Stella"."

B.S. - Whitesboro, NY


5

"Everything from sales to installation was professionally done. We were very pleased with the speed and personal care given. Thank you very much."

B.T. - Utica, NY


5

"Very friendly and I was shocked how fast and clean the whole process was. "

D.R. - Clinton, NY


5

"Thanks again for doing such a beautiful job this winter. My home is comfortable and very quiet. "

F.L. - Rome, NY


5

"Very nice sales and service reps. Thank you! "

R.I. - Oriskany, NY


5

"Thank you! "

J.M. - New Hartford, NY


5

"Everything went and great - thank you! "

B.R. - Utica, NY


5

"Love my new furnace. Love the rebates from Carrier and Nat! "

V.G. - Utica, NY


5

"Excellent experience!"

T.P. - Herkimer, NY


5

"Mike the sales guy comes in. First thing he does is greet our dog (I liked this guy already) he explained our options and talked to us about how we should go about filing a insurance claim for the freeze up. IF IT WAS NOT FOR MIKE WE WOULD HAVE BEEN SCREWED - he helped us get 80% of the cost of the boiler covered threw our insurance (who previously told us we were SOL). So 5 stars to all of you at Collis. From your phone people to your repair men, to the installation guys and especially your sales men. You're stuck with us for ever!!! There is no one else I would recommend. We love our new high efficiency boiler and are nice and toasty warm!!! "

R.R. - Deansboro, NY


5

"Reliable service for a heating system is a critical essential in this climate. While I possess enough skill, and knowledge, to provide livable heat during short stoppages, it is a temporary fix that's very expensive, and can only be maintained for a period of a few days. I received a new furnace from your company, following a service call from your technician, in less time than a follow up service call from the company who installed my failed furnace, which was beyond repair. The Carrier Furnace installed is superior by far than the unit it replaced. The sales, service, and attention to detail, was extraordinary. Your people inspire confidence, and your consideration for this customer has been appreciated. You, and your staff, at all levels, have earned a life long customer."

T.B. - Whitesboro, NY


5

"Excellent service. Mike did a great job!!!!!"

C.W. - Whitesboro, NY


5

"Called several A/C companies a few years ago and Collis was the only one that answered my questions. Great customer service! "

M.C. - Utica, NY


5

"If I have a problem they do their best to get someone to my home to fix it. When I have a question about my heating system, someone is always available to give me an explanation. Overall a good experience."

J.S. - Utica, NY


4.5

"Great job! "

E.D. - Whitesboro, NY


5

"Unit works great. Very satisfied with everything."

U.A. - Utica, NY


5

"Excellent service, very friendly and knowledgeable salesman and installers. All around great service! "

D.K. - New Hartford, NY


5

"Recommended by family members. Thank you for the cookies!"

J.C. - Rome, NY


5

"Best people, best service - we know they will be here when we need them! "

D.L. - New Hartford, NY


5

"Everyone was professional. Friendly and did their job well! Sales, service is excellent! "

A.S. - New Hartford, NY


5

"Absolutely and purely professional. I am totally satisfied with everything. "

J.W. - New Hartford, NY


5

"You have combined old fashioned polite service with modern products - a winning combination! "

M.M. - Clinton, NY


5

"The service was excellent. I needed a new furnace, was having surgery, so they were prompt and eased my anxiety in less than 24 hrs."

R.A. - Whitesboro, NY



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