Customer Comments

Please review us:

We value your feedback. Please leave a review for Fred F Collis & Sons at Facebook or Google.  We strive for five-star service. If we have delivered anything but that, please contact us directly at (315) 768-2323 or contact us through the website so that we may address your concern.


5

"Service people were very nice and informative. Would always recommend your company. "

F.L. - Utica, NY


5

" I couldn't say enough good things about Mike, your salesman, and the guys working in my home. Mike is the reason I chose to go with Collis and not not even entertain another quote from another company. The guys working in my home were very thorough and passionate about what they do. I have and will continue to endorse your company. "

P.M. - New Hartford, NY


5

"We were absolutely thrilled with our oil to gas conversion experience. From our first conversation with Mike, to the expertly detailed and clean installation, your entire team treated our home like their own and established a customer for life. Thank you. "

M.S. - Utica, NY


5

"The job was well done. Everyone was friendly and knew their job. "

M.C. - Utica, NY


5

"Prompt, experienced, professional, and knowledgeable about product. Thank you for the cookies - yum! yum!"

M.T. - Utica, NY


5

"Wonderful, competent, professional but friendly. "

J.C. - Utica, NY


5

"We called you because we wanted the job done right."

D.F. - Ilion, NY


5

"Thank you to Paul for quickly arranging the installation. He is always kind and helpful to my family. We may have to find another project for your company, since we find Carey and Billy such a pleasure to have in our home! Thank you to everyone at Collis."

D.F. - Sauquoit, NY


5

"Your firm was excellent to do business with."

E.B. - Cooperstown, NY


5

"I could not be more pleased with the installation of my new furnace. Thank You!"

M.B. - Clinton, NY


5

"From Mike to explain to Chris to service it and the guys who put them in and duct cleaning, awesome, great, thank you all! God bless you all! "

B.M. - Herkimer, NY


5

"To Collis Company: To awake to no heat is scary when disabled! All associates treated me like family (can't ask for more!). "

M.N. - Whitesboro, NY


5

"Great company - great personal service."

D.S. - Whitesboro, NY


5

"Mike was phenomenal. He took the time to explain our options. Jason went above and beyond to make sure the vents were clear during snowstorm "Stella"."

B.S. - Whitesboro, NY


5

"Everything from sales to installation was professionally done. We were very pleased with the speed and personal care given. Thank you very much."

B.T. - Utica, NY


5

"Very friendly and I was shocked how fast and clean the whole process was. "

D.R. - Clinton, NY


5

"Thanks again for doing such a beautiful job this winter. My home is comfortable and very quiet. "

F.L. - Rome, NY


5

"Very nice sales and service reps. Thank you! "

R.I. - Oriskany, NY


5

"Thank you! "

J.M. - New Hartford, NY


5

"Everything went and great - thank you! "

B.R. - Utica, NY


5

"Love my new furnace. Love the rebates from Carrier and Nat! "

V.G. - Utica, NY


5

"Excellent experience!"

T.P. - Herkimer, NY


5

"Mike the sales guy comes in. First thing he does is greet our dog (I liked this guy already) he explained our options and talked to us about how we should go about filing a insurance claim for the freeze up. IF IT WAS NOT FOR MIKE WE WOULD HAVE BEEN SCREWED - he helped us get 80% of the cost of the boiler covered threw our insurance (who previously told us we were SOL). So 5 stars to all of you at Collis. From your phone people to your repair men, to the installation guys and especially your sales men. You're stuck with us for ever!!! There is no one else I would recommend. We love our new high efficiency boiler and are nice and toasty warm!!! "

R.R. - Deansboro, NY


5

"Reliable service for a heating system is a critical essential in this climate. While I possess enough skill, and knowledge, to provide livable heat during short stoppages, it is a temporary fix that's very expensive, and can only be maintained for a period of a few days. I received a new furnace from your company, following a service call from your technician, in less time than a follow up service call from the company who installed my failed furnace, which was beyond repair. The Carrier Furnace installed is superior by far than the unit it replaced. The sales, service, and attention to detail, was extraordinary. Your people inspire confidence, and your consideration for this customer has been appreciated. You, and your staff, at all levels, have earned a life long customer."

T.B. - Whitesboro, NY


5

"Excellent service. Mike did a great job!!!!!"

C.W. - Whitesboro, NY


5

"Called several A/C companies a few years ago and Collis was the only one that answered my questions. Great customer service! "

M.C. - Utica, NY


5

"If I have a problem they do their best to get someone to my home to fix it. When I have a question about my heating system, someone is always available to give me an explanation. Overall a good experience."

J.S. - Utica, NY


5

"Great job! "

E.D. - Whitesboro, NY


5

"Unit works great. Very satisfied with everything."

U.A. - Utica, NY


5

"Excellent service, very friendly and knowledgeable salesman and installers. All around great service! "

D.K. - New Hartford, NY


5

"Recommended by family members. Thank you for the cookies!"

J.C. - Rome, NY


5

"Best people, best service - we know they will be here when we need them! "

D.L. - New Hartford, NY


5

"Everyone was professional. Friendly and did their job well! Sales, service is excellent! "

A.S. - New Hartford, NY


5

"Absolutely and purely professional. I am totally satisfied with everything. "

J.W. - New Hartford, NY


5

"You have combined old fashioned polite service with modern products - a winning combination! "

M.M. - Clinton, NY


5

"The service was excellent. I needed a new furnace, was having surgery, so they were prompt and eased my anxiety in less than 24 hrs."

R.A. - Whitesboro, NY


5

"Would highly recommend your company. Staff was exceptional; professional and clean!"

B.G. - Rome, NY


5

"I dealt directly with Paul and Dave. My Mitsubishi system was initially installed by another contractor, who after the install, I realized they did not know how to install it correctly. This company had no Mitsubishi training. Paul & Dave bailed me out. The installers were great, knowledgeable, clean and polite. The best part was that Paul oversaw the entire reinstallation, to make sure it was perfect. Thank you Paul. P.S. the cookies were delicious. "

E.W. - Utica, NY


5

"Your installers are top notch. Value them."

D.W. - Whitesboro, NY


5

"Excellent service!"

M.I. - Verona, NY


5

"I was very impressed with everything. The guys were great! "

E.C. - Sherrill, NY


5

"Class act company!! You have always gone above and beyond for any services my family and I have needed."

D.H. - Whitesboro, NY


5

"As always another great job! My generator install could not have gone better. You went above and beyond locating the unit I wanted. I was not on site during the install, but the communication/photos/emails and frequent updates were excellent. I could not ask for more. I had complete confidence and peace of mind from purchase to install to maintenance. Thank you all very much. "

J.J. - Rome, NY


5

"Outstanding in every way! The installers were very professional and they made us feel confident that the job was being done right. Mike was great from start to finish. He kept us up to date with everything during the installation. My husband and I are very grateful that we sourced your company and will be return customers for years to come. Thank you!! "

B.A. - Blossvale, NY


5

"I like dealing with a local company that has a great reputation. The oil furnace installation went as it was explained to me. The equipment has performed perfectly, I am very satisfied with sales, installation and service. "

M.A. - Holland Patent, NY


5

"Very nice people to work with and great service "

R.H. - Whitesboro, NY


5

"Mike is the best! No pressure sales, just the information you need. I am always impressed with the professionalism of the HVAC technicians and quality of the work. Their expertise and level of training means the job gets done efficiently and I know it's done right. It may cost a bit more than some others but it's worth it to have a company you can count on service the most important equipment in your home. "

M.S. - Whitesboro, NY


5

"I felt like I was special and the experience was great. I will stay with your company in the years to come."

R.K. - Utica, NY


5

"Collis is reliable and they do excellent work. I feel very secure being a customer"

C.E. - New Hartford, NY


5

"Thank you for the cookies!"

B.H. - Whitesboro, NY



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