Customer Reviews

Did a Fred F. Collis & Sons heating and cooling service technician just finish a job well done in your home? We always strive for five star service, and value your feedback! Tell us about your experience—no detail is too small to be helpful for our team.

• Which service were you in need of?
• Was your technician professional, clean, and courteous?
• How has your experience been after your service was complete? Is your home more comfortable, or are your energy costs lower than they were before?

Reviews from our valued customers throughout Utica, Rome, Herkimer, New Hartford, and the Mohawk Valley region help us hone our first-class customer service, while also helping other homeowners make informed decisions when they are looking for boiler repair near them, air conditioning or ductless AC unit repair, air purifiers, or even generator installation. Read our reviews below, and decide for yourself if Fred F. Collis & Sons is the right heating and cooling contractor for your needs!

"Collis is the epitome of how a business should do service and interact with customers! There is never any question..... just call Collis! Thank you for your reliability and great service! Every one of your employees is professional and courteous!"    
 - Customer review by D.V. from New Hartford, NY

"Been a customer for years. You never disappoint. We had an emergency when the AC motor burnt out on the HOTTEST DAY. Arrived in 1/2, diagnosed problem, the motor was ordered and AC repaired in less than a day! It doesn’t get any better. Always speedy, courteous, professional, and knowledgeable! Thank You!"    
 - Customer review by R.C. from Utica, NY

"The technical representative that came to my house was professional and courteous. It's hard, sometimes, to be all of that and be friendly as well which he was. Thank you, as always, for taking care of my air conditioners!"    
 - Customer review by J.V. from Ava, NY 

"Always friendly, polite, and professional. Very knowledgeable in the product they are working on. Either answer all questions or gets the answer from others. Efficient and effective repairs."
 - Customer review by D.W. from Clinton, NY

"I needed a repair on a holiday weekend and a tech (Matt) was at my home five minutes after I called. He is always polite and professional!"   
 - Customer review by D.D. from Rome, NY on 

""Very pleased" with the service, the promptness, and, with the courteous, kind gentleman that repaired the AC! He is definitely an asset to your company! Thank you for making my mobile home cool again! I for one will recommend Collis to my family and friends! Stay well!"    
 - Customer review by D.S. from Clinton, NY

If we have delivered anything but five star service, please contact us directly at (315) 790-6523 or contact us here so that we may address your concern!

Please review us:

We value your feedback. Please leave a review for Fred F Collis & Sons at Facebook or Google.  We strive for five-star service. If we have delivered anything but that, please contact us directly at (315) 790-6523 or contact us through the website so that we may address your concern.