We appreciate the trust you place in Fred F. Collis, and we are committed to respecting your privacy and the security of your personal information. This privacy policy describes the information that we collect and how we use it.

INFORMATION WE COLLECT
We may collect information (including name, address, telephone number, project details, and email address) when you:

Sign up for our newsletter
Inquire about our services
Sign up for updates
Enter a contest or sweepstakes
Are referred to us through a marketing promotion
Participate in a marketing survey, promotion or event
We maintain the data that you provide us in a secure database. We also gather information about how visitors navigate through our Web site by using clickstream data gathered with "cookies" and/or other online tools such as "pixel tags." See Cookies and Pixel Tags below for further information.

WHAT DO WE USE YOUR INFORMATION FOR?

At Fred F. Collis, we always want to provide you with the best possible experience and fulfill your needs exactly as you've requested. In order to do this, we collect information that allows us to:

  • Provide the services you request

  • Contact you about an inquiry

  • Send you Fred F. Collis email updates

  • Customize our communications to you


INFORMATION WE SHARE WITH OTHERS AND YOUR PRIVACY RIGHTS
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

YOUR CHOICES ABOUT COMMUNICATION FROM FRED F. COLLIS
We offer choices about the types of information you receive from us. If you prefer not to receive email updates or newsletters from us please follow the unsubscribe using the link provided in each edition of the email, or please contact us at info@fredfcollis.com or at

Fred F. Collis
5092 Commercial Dr, Yorkville, NY 13495
Yorkville, NY 13495

Please be sure to provide us your exact name and email address so that we can be sure to identify you correctly.

HOW WE USE EMAIL
When you provide us your email address, we will email you as necessary to respond to a request for or inquiry about our services, or to provide ongoing customer service. We may also send promotional email about products, special offers, services or events that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each email.

COOKIES AND PIXEL TAGS
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Website. They also allow us to enhance and personalize your online experience, so that the information you receive is more relevant to you.

We also use pixel tags – tiny graphic images – to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us. We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone but us.

ONLINE STORE POWERED BY ENERGY CIRCLE
Our web store is powered by Energy Circle LLC which will use cookies and pixel tags to:

Remember what items are in your Shopping Cart
Recognize you when you return to their Website
Track your referring affiliate Fred F. Collis
Enable you to checkout if you have created an account with them
Study how customers navigate through their Web site and which products they search for
If you set your browser to refuse cookies, please feel free to call Energy Circle at 207-865-3400 to place your order.

While we do not provide any identifying information to Energy Circle from our database, if you register with their site or place an order through the store they will use the information you provide them, in accordance with their privacy policy, to:

Process and track your order
Provide the services you request
Contact you about the status of an order
Send you Energy Circle email updates
Identify your product and service preferences
Customize their communications to you
Provide information concerning product recalls or products you have purchased
Improve their merchandise selection and customer service
You can review Energy Circle’s Privacy Policy here.

LINKS TO OTHER SITES
Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of Fred F. Collis, and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

PRIVACY OF CHILDREN ON OUR WEBSITE
Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

POLICY CHANGES
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Website. We encourage you to review our privacy policy periodically.

QUESTIONS OR COMMENTS?
We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Fred F. Collis
5092 Commercial Dr, Yorkville, NY 13495
Yorkville, NY 13495
info@fredfcollis.com

Special Offers

Now is the perfect time to upgrade your heating or AC with amazing savings and value that only Fred F. Collis and Sons can offer – Call us now to learn how you can save energy and money with our high-quality systems!

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Warranty

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Emergency Service

When you need help, and you need it fast, you can rely on Fred F. Collis to be there as soon as possible. Call us when you have an emergency, 24/7 even Holidays or weekends.

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Seasonal Tune-Ups

The life of your system, and its efficiency, is dramatically impacted by how well it's maintained. You'll have a worry-free season, once we've given your heating or AC system its tune-up

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Annual Maintenance

Annual maintenance agreements are an easy and affordable way to keep your system running in tip-top shape, and ensure that if there ever is an emergency, you'll get the royal treatment at a discounted price.

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